Return & Refund Policy – Rajwadi Mart
At Rajwadi Mart, we take immense pride in the quality and craftsmanship of our jewellery. However, if you are not completely satisfied with your purchase, we offer a 7-day return policy, meaning you have 7 days from the date of delivery to request a return.
Eligibility for Return
To be eligible for a return:
unused, unworn, and in original condition
tags, certificates (if any), and original packaging must be intact receipt or proof of purchase is required
Note: Customized, engraved, or made-to-order jewellery pieces are non-returnable unless received damaged or defective.
How to Initiate a Return
To start a return, please email us at 📧 rajwadimart01@gmail.com with your order details and reason for return.
Returns must be shipped to the following address:
Rajwadi Mart
SHOP NO.01, NEAR GOVT. SCHOOL, BAGRI,
LAXMANGARH, Sikar, Rajasthan, 332311
Contact:+91 9549017111
Once your return request is approved, we will provide a return shipping label and instructions on how to send the item back.
Please do not send items back without prior approval, as they will not be accepted.
Damages and Issues
We request that you inspect your jewellery immediately upon delivery. If the item is:
Please contact us right away so we can resolve the issue promptly.
Exchanges
To exchange an item, the best approach is to return the current item, and once your return is accepted, place a new order for the desired item.
Exchange orders will be delivered within 15 business days
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved:
original payment method up to 10 business days for the amount to reflect, depending on your bank or payment provider
Refunds will be credited to original payment method within 15 business days
If more than 15 business days have passed since your return was approved and you haven’t received your refund, kindly reach out to us at 📧 rajwadimart01@gmail.com
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